Terms & Conditions

Website Terms of Use

Please read these terms of use carefully before using this site. By using this site you are agreeing to be bound by the following terms of use.

  • TemproDesign may vary these terms at any time. Any variations become effective on posting on the site. By continuing to use the site after the terms have been varied you agree to be bound by the variation.
  • You may use this site and information contained within it for your own personal and non-commercial reference only. You agree you will not use the site for any unauthorised purpose and that you will not take any action that imposes an unreasonably large burden on the site.
  • The information contained within this site (including programming scripts, graphics and logos) are copyright of TemproDesign. You may make any copies of any information reasonably incidental to your viewing of the site and may retain a single permanent copy for your personal reference. The information may not otherwise be used, copied, reproduced, published, stored in a retrieval system, altered, transmitted in any form or by any means in whole or in part (except where by law such use cannot be prohibited) without the prior written approval of TemproDesign.
  • The trademarks appearing on this site are primarily trademarks of TemproDesign. Other trademarks displayed on the site are trademarks of their respective owners. Nothing contained on this site should be construed as granting any licence or right of use of any trademark displayed on the site without the express written permission of TemproDesign or third party owner.
  • TemproDesign makes its best efforts to ensure the information available on the site is accurate, however we do not guarantee that the site is free from errors or faults.
  • TemproDesign reserves the right to change information published on the site at any time and does not accept liability for any errors or omissions.
  • TemproDesign does not accept liability for any direct, indirect or consequential loss arising out of the use of or connected with the site or for any use of other products and services advertised on its site.
  • TemproDesign makes no warranty or representation about the fitness or suitability of any product or service advertised on the site.
  • If any part of this agreement is held to be unenforceable, the unenforceable part must be given effect to the greatest extent possible and the remainder will remain in full force and effect. 

 

Intellectual Property & Copyright 

The intellectual property rights of all content made available to you on or through this website remains the property of us or our licensors and are protected by copyright laws. All such rights are reserved by us and our licensors.

Digital Artworks

Digital copies of artwork sold on this website are copyright protected and for personal use only. You may store, print and display these works solely for your own personal use. You are not permitted to publish, manipulate, re-distribute or otherwise reproduce, in any format, any of the digital artworks supplied to you without prior permission from TemproDesign.

Physical Artworks

Physical artwork, including posters and canvas prints, sold on this website are copyright protected. The original artwork remains the intellectual property of us or our licensors and is protected by copyright laws. You may not reproduce, in any format, any artwork sold on this website.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

  • Dispatch times may vary according to processing delays and availability and any guarantees or representations made as to delivery times are subject to postal delays for which we will not be responsible.
  • When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the payment method used to place your order and that there are sufficient funds to cover the cost of the goods.
  • The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
  • We reserve the right to cancel and refund orders we believe may be fraudulent. 
  • All orders are bound by our Refunds & Exchanges policies.

Damaged Goods

In the unlikely event your order arrives damaged or defective, please contact us within 14 days of delivery by emailing info@temprodesign.com with a clear a photo of your damaged or defective goods, your full name and your order number. We will replace or repair your items free of charge. In instances where we cannot replace or repair your items, you will be offered a full refund.

Pricing

All prices include taxes, where applicable. Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled and issue you with a full refund.

Prices are subject to exchange rate fluctuations and may increase or decrease from time to time.

Discount Codes & Special Offers

We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website. The conditions of use relating to any discount code will be specified at the time of issue.

These T&Cs relate to all our promotions, competitions and discount codes (unless otherwise stated):

  • Only one promotion code can be used per order (including promotion codes, special offers and sales).
  • Maximum pre-discount spend limit of AUD $500 applies per order.
  • A promotion code can’t be used after an order has been placed.

Availability

If a product is unavailable, we will contact you to offer you an alternative or give you the option of cancelling your order. If we are unable to contact you, we will treat the order as cancelled and issue you with a full refund. 

Errors & Corrections

Listings may contain errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on this site that may contain errors or inaccuracies, including errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

Shipping & Delivery

All delivery times are estimates only. Products in stock are normally delivered within the number of working days set forth on the website but may be delayed due to shipping or availability delays. Posters and canvas prints are made to order and may be delayed due to printing processing. Unless otherwise agreed, delivery will be made no later than 30 working days after your order is confirmed. If a delivery is delayed for more than 30 working days and it is not due to a customer error or omission, you are entitled to cancel the purchase.

Lost and Stolen Items

For any packages lost in transit by the shipping company, a full replacement will be provided free of charge.

Packages that are lost or stolen after being successfully delivered are not covered by shipping insurance in cases where tracking shows proof of delivery, and these items will not be refunded or replaced. It is the customer's responsibility to nominate a safe address for delivery and it is strongly recommended customers track their package regularly and arrange to be at home to take delivery in person. In the case you cannot be home, we recommend contacting the delivery company to request an alternative delivery date or arranging collection from a safe access point location.

 

Returns

Only approved returns will be accepted, please contact us within 14 days of delivery to request return approval, ensuring you include your full name, reason for return and order number. You will be provided with a return address and instructions. All return shipping costs are the responsibility of the buyer and items must be returned in their original condition and packaging. Items not returned in their original condition may only be eligible for a partial refund (depending on the extent of the damage). We strongly recommend obtaining tracking information or proof of delivery as we cannot take responsibility for returns that are lost during transit. Upon receipt of your returned items in their original condition, you will be issued with a refund to your original payment method. It may take up to 2-10 business days for the funds to clear and appear back in your account.